₹355.50 ₹395.00 Save: ₹39.50 (10%)
Go to cartISBN: 9788130931098
Bind: Paperback
Year: 2015
Pages: 168
Size: 6 x 9 Inch
Publisher: ASTD Press
Published in India by: Viva Books
Exclusive Distributors: Viva Books
Sales Territory: India, Nepal, Pakistan, Bangladesh, Sri Lanka
Change is the name of the game in the complex business climate you face today. Successfully moving through change initiatives requires new skills. Flagello marries the concepts of change with emotional intelligence to offer you an easy to follow formula for success in the new economy. Executives, managers, supervisors, leaders, and knowledge-workers will learn how to leverage key emotional change skills into high powered change intelligence drivers that lead to outstanding personal and professional performance results.
This title presents the three fundamental principles of Change Intelligence and how to apply these principles in key areas of the workplace: engaging employees, communications, leadership development and customer service. Your results - more effective outcomes generated with less struggle. And as the line between your work and your personal life continue to overlap more and more, embracing Change Intelligence principles enables you to balance these important life arenas.
Contents:
Change Intelligence Factor Defined
Preface: The Idea of Mastery • Introduction: Designing the Alliance
Chapter 1: Change Fundamentals: The Marriage of Emotions and Change
Developing Change Intelligence • Insights for Action
Chapter 2: Practices to Grow Your Change Intelligence
Practice 1: Develop Discipline through Awareness • Practice 2: Expand Your Perceptions • Practice 3: Take Effective Action
Chapter 3: Building Synergy for the ?We? Organization
Introducing the ?We? Workplace • Application 1: Become Engagement Centric • Application 2: Harness the Power of Conversation • Application 3: Embrace the Possibility of Conflict • Application 4: Lead and Serve: The Promise of Extra-Ordinary Fulfilled
Chapter 4: Your Personal Challenge: Embrace Transformation
Influential Readings • Acknowledgments • About the Author • About TPH
About the Author:
Jane devotes her time and attention to coaching people and organizations through change initiatives so that the results produced by their efforts are exceptional. With more than 40 years in the education and business community, Jane embraces the idea that focusing on your strengths is the surest way to bring out your best and make a real difference.