Project Management

Contents:
 

Chapter 1: Definition of a project: Know where you’re going before you start • What is a project? • Project objectives • Programmes and portfolios • Project life cycle • Project context • Summary • Practical assignment • Study • The project manager’s diary
Chapter 2: Business Case: Ensure it is a viable project  • Purpose of a Business Case • Business Case contents • Life cycle of the Business Case • Supplier's Business Case • Summary • Practical assignment • Study • The project manager's diary
Chapter 3: Project planning: Create a workable plan  • Step 1: Work Breakdown Structure • Step 2: Cost Breakdown Structure • Step 3: Organisational Breakdown Structure • Step 4: Responsibility Assignment Matrix • Step 5: Network diagrams • Step 6: Estimating • Step 7: Critical Path Analysis • Step 8: Gantt chart • Step 9: Resource management • Summary • Practical assignment • Study • The project manager's diary
Chapter 4: Project organisation: Establishing effective teams and reporting lines • Project Manager • Project Sponsor • Project Board • Team Managers • Project Support • Project Assurance • Summary • Practical assignment • Study • The project manager's diary
Chapter 5: Stakeholder management: Keeping everyone informed and positive? Stakeholder analysis • Stakeholder management • Procurement • Contract types • Payment terms • Health and safety • Summary • Practical assignment • Study • The project manager's diary
Chapter 6: Project risk: How to control risks and avoid fire-fighting  • What is risk? • What is risk management? • The risk management process • Risk ownership • Risk status • Risk review • Summary • Practical assignment • Study • The project manager's diary
Chapter 7: Quality in a project: Meeting the customer's requirements • What is quality? • Quality Management System • Quality Assurance • Quality Planning • Quality Control • Quality in the life cycle • Summary • Practical assignment • Study • The project manager's diary
Chapter 8: Configuration management: Controlling your project assets • Functions of configuration management • Summary • Practical assignment • Study • The project manager's diary
Chapter 9: Change management: Controlling project change  • What is a change? • Change control process • Summary • Practical assignment • Study • The project manager's diary
Chapter 10: Controls: Keeping the project on track • Stages • Tolerance • Reporting • Progress meetings • Cost account • Issue management • Checklists • How project management topics relate • Summary • Practical assignment • Study • The project manager’s diary
Chapter 11: People management: Getting the best from your team? Communication • Negotiation • Action-centred leadership • Tuckman's model of team development • Motivation • Leadership • Conflict management • Summary • Practical assignment • Study • The project manager's diary
Chapter 12: Handover and Closeout: Closing down the project properly  • Customer Acceptance • Handover to operations • Post Project Review • Lessons Learned Report • Benefits Realisation Review • Archive the files • Reward the team • Summary • Practical assignment • Study • The project manager's diary

Appendix A: Case Study description • Appendix B: Case Study sample answers • Appendix C: Multiple-choice answers • Appendix D: Websites and Further reading

Glossary • Index • About the author

About the Author:

Vicky Billingham has over ten year's experience of managing projects and runs her own business delivering project management training and consultancy. She believes that project management is the science of common sense. She is currently specialising in assisting companies in North America to become PRINCE2 accredited, and introducing innovative training methods into industry. She lives with in family in Cheshire.