₹715.50 ₹795.00 Save: ₹79.50 (10%)
Go to cartISBN: 9788130930107
Bind: Paperback
Year: 2019
Pages: 196
Size: 8.5 x 11 Inch
Publisher: ATD Press
Published in India by: Viva Books
Exclusive Distributors: Viva Books
Sales Territory: India, Nepal, Pakistan, Bangladesh, Sri Lanka
"If you are new to a role that requires you to design, develop, and facilitate a new supervisory training program, carry this book with you wherever you go! The author brings her vast experience directly to you in a very practical, easy-to-understand way. Follow her advice and you will absolutely succeed!"
-Beverly Kaye, Founder and Chairwoman, Career Systems International
Description:
Prepare and establish new front-line leaders with training that develops essential supervisory skills.
Investing in new supervisors increases productivity and organizational profitability, and it results in engaged, high-performing teams. Yet many new supervisors-the very people responsible for planning and organizing work in every organization-are often undertrained in the skills required to be a successful front-line leader.
In New Supervisor Training, training legend Elaine Biech presents innovative two-day, one-day, and half-day training workshops that help supervisors embrace their new roles and develop supervisory skills in five key areas: promoting communication, guiding the work, leading the workforce, coaching employee performance, and developing themselves.
Target Audience:
Useful for HR professionals and Trainers.
Contents:
FOREWORD by Tony Bingham
INTRODUCTION: HOW TO USE THIS BOOK
Why Is Developing New Supervisors Important? • What Do I Need to Know About Training? • How Much Time Will Preparation Take? • What Are the Important Features of the Book? • How Are the Agendas Laid Out? • How Do I Use This Book? • Key Points • What to Do Next • Additional Resources
SECTION I: THE WORKSHOPS
Chapter 1 TWO-DAY NEW SUPERVISOR TRAINING WORKSHOP
Two-Day Workshop Objectives • Two-Day Workshop Overview • Day-One Overview • Day-Two Overview • Two-Day Workshop Agenda: Day One • What to Do Between Workshop Days • Two-Day Workshop Agenda: Day Two • What to Do Next
Chapter 2 ONE-DAY NEW SUPERVISOR TRAINING WORKSHOP
One-Day Workshop Objectives • One-Day Workshop Overview • One-Day Workshop Agenda • What to Do Next
Chapter 3 HALF-DAY NEW SUPERVISOR TRAINING WORKSHOP
Half-Day Workshop Objectives • Half-Day Workshop Overview • Half-Day Workshop Agenda • What to Do Next
Chapter 4 CUSTOMIZING THE NEW SUPERVISOR TRAINING WORKSHOP
Customizing the Content and Activities • Customizing the Workshop Format • New Supervisor Skills Series • Small Bites???Lunch-and-Learn Seminars • Theme-Based Workshops • Customizing Delivery With Technology • The Bare Minimum • What to Do Next
SECTION II: ESSENTIALS OF EFFECTIVE NEW SUPERVISOR TRAINING
Chapter 5 IDENTIFYING NEEDS FOR NEW SUPERVISOR TRAINING
Why Needs Analysis? • Strategic Needs Analysis • Structured Interviews • Focus Groups • Surveys • Individual Learning Needs Analysis • The Bare Minimum • Key Points • What to Do Next • Additional Resources
Chapter 6 UNDERSTANDING THE FOUNDATIONS OF TRAINING DESIGN
Basic Adult Learning Theory • More Theoretical Ideas Important to Learning • Multiple Intelligences • Whole Brain Learning • Theory Into Practice • Establishing a Framework • Identifying Behaviors • Practicing • Providing Feedback • Making It Relevant • The Bare Minimum • Key Points • What to Do Next • Additional Resources
Chapter 7 LEVERAGING TECHNOLOGY TO MAXIMIZE AND SUPPORT DESIGN AND DELIVERY
Why Consider Learning Technologies? • Opportunities to Use Learning Technologies • When Designing Training • Before Training • During Training • After Training • While Building a Learning Community • The Bare Minimum • Key Points • What to Do Next • Additional Resources
Chapter 8 DELIVERING YOUR NEW SUPERVISOR WORKSHOP: BE A GREAT FACILITATOR
The Learning Environment • Program Preparation Checklist • Participant Materials • Handouts • Presentation Slides • Workbooks and Journals • Videos • Toys, Noisemakers, and Other Props • Facilitator Equipment and Materials • A Strong Start: Introduction, Icebreakers, and Openers • Feedback • Role Plays • Participant • Presentations • Ball Toss • Journaling • Questioning Skills • Training Room and Participant Management • A Word About Dealing With Difficult Participants • An Unforgettable End • The Bare Minimum • Key Points • What to Do Next • Additional Resources
Chapter 9 EVALUATING WORKSHOP RESULTS
Levels of Measurement • Level 1: Measuring Participant Reactions • Level 2: Measuring the Extent to Which Participants Have Learned • Level 3: Measuring the Results of Training Back on the Job • Level 4: Measuring the Organizational Impact of Training • Return on Investment • Reporting Results • The Bare Minimum • Key Points • What to Do Next • Additional Resources
SECTION III: POST-WORKSHOP LEARNING
Chapter 10 THE FOLLOW-UP COACH
The Pivotal Role of the Supervisor's Manager • Before the Workshop Begins • During the Workshop • At the Close of the Workshop • After the Workshop • The Bare Minimum • What to Do Next • Additional Resources
SECTION IV: WORKSHOP SUPPORTING DOCUMENTS AND ONLINE SUPPORT
Chapter 11 LEARNING ACTIVITIES
Learning Activities Included in New Supervisor Training
Chapter 12 ASSESSMENTS
Assessments Included in New Supervisor Training
Chapter 13 HANDOUTS
Handouts Included in New Supervisor Training
Chapter 14 ONLINE TOOLS AND DOWNLOADS
Access to Free Supporting Materials • Customizable Materials • Working With the Files • PDF Documents • PowerPoint Slides
ACKNOWLEDGMENTS • ABOUT THE AUTHOR • ABOUT ATD
About the Author:
Elaine Biech, president of ebb associates inc, a strategic implementation, leadership development, and experiential learning consulting firm, has been in the field for thirty years helping organizations work through large-scale change. She has presented at dozens of national and international conferences and has been featured in publications such as The Wall Street Journal, Harvard Management Update, Investors Business Daily, and Fortune Magazine. She is the author and editor of over 50 books including the ASTD Handbook for Workplace Learning Professionals, ASTD Leadership Handbook, 10 Steps to Successful Training, The Ultimate Trainer, Thriving Through Change, The Business of Consulting, 2nd ed., and Training for Dummies. A long time volunteer for ASTD, she has served on ASTD's National Board of Directors, was the recipient of the 1992 ASTD Torch Award, the 2004 ASTD Volunteer Staff Partnership Award, and the 2006 Gordon Bliss Memorial Award. Elaine was instrumental in compiling the CPLP study guides and has designed five ASTD Certificate Programs. In addition to her work with ASTD, she has served on the Independent Consultants Association's (ICA) Advisory Committee and on the Instructional Systems Association (ISA) board of directors.