Coaching Training

Contents:
 

Foreword By Tony Bingham

Introduction: How to Use This Book • Why Does Coaching Matter? • What Do I Need to Know About Training? • How Much Time Will Preparation Take? • What Are the Important Features of The Book? • How Are the Agendas Laid Out? • How Do I Use This Book? • Key Points • What to Do Next • Additional Resources

Section I: The Workshops

Chapter 1: Two-Day Coaching Workshop • The Backstory For The Coaching Model • A Note About Pre-Work • A Note About The Presentation Slides, Facilitator's Notes, and Key Distinctions • Two-Day Workshop Objectives • Two-Day Workshop Overview • Day-One Overview • Day-Two Overview • Two-Day Workshop Agenda: Day One • What to Do Between Workshop Days • Two-Day Workshop Agenda: Day Two • Key Points • What to Do Next
Chapter 2: One-Day Coaching Workshop • The Backstory For The Coaching Model • A Note About Pre-Work • A Note About The Presentation Slides, Facilitator's Notes, and Key Distinctions • One-Day Workshop Objectives • One-Day Workshop Overview • One-Day Workshop Agenda • Key Points • What to Do Next
Chapter 3: Half-Day Coaching Workshop • The Backstory For The Coaching Model • A Note About the Presentation Slides and Facilitator's Notes • Half-Day Workshop Objectives • Half-Day Workshop Overview • Half-Day Workshop Agenda • Key Points • What to Do Next
Chapter 4: Customizing The Coaching Training Workshop • Your Invitation to Deviate! • Match Context to Your Intentions • Ideas for Customization • Shorter Sessions • Alternative Four-Hour Workshops • Options For Pre-Work and Homework • Other Ideas • The Bare Minimum • What to Do Next

Section II: Essentials of Effective Coaching Training

Chapter 5: Identifying Needs For Coaching Training • Why Needs Analysis? • Strategic Needs Analysis • Structured Interviews? Focus Groups • Surveys • Individual Learning Needs Analysis • The Bare Minimum • Key Points • What to Do Next • Additional Resources
Chapter 6: Understanding The Foundations of Training Design • Basic Adult Learning Theory • More Theoretical Ideas Important to Learning • Multiple Intelligences • Whole Brain Learning • Theory Into Practice • Establishing A Framework • Identifying Behaviors • Practicing • Providing Feedback • Making It Relevant • The Bare Minimum • Key Points • What to Do Next • Additional Resources
Chapter 7: Leveraging Technology to Maximize and Support Design and Delivery • Why Consider Learning Technologies? • Opportunities to Use Learning Technologies • Designing Training • Before Training • During Training • After Training • Building A Learning Community • The Bare Minimum • Key Points • What to Do Next • Additional Resources
Chapter 8: Delivering Your Coaching Workshop: Be A Great Facilitator • The Learning Environment • Program Preparation Checklist • Participant Materials • Handouts • Presentation Slides • Workbooks and Journals • Videos • Toys, Noisemakers, and Other Props • Facilitator Equipment and Materials • A Strong Start: Introduction, Icebreakers, and Openers • Feedback • Role Plays • Participant Presentations • Ball Toss • Journaling • Questioning Skills • Training Room and Participant Management • A Word About Dealing With Difficult Participants • An Unforgettable End • The Bare Minimum • Key Points • What to Do Next • Additional Resources
Chapter 9: Evaluating Workshop Results • Levels of Measurement • Level 1: Measuring Participant Reactions • Level 2: Measuring The Extent to Which Participants Have Learned • Level 3: Measuring The Results of Training Back On The Job • Level 4: Measuring The Organizational Impact of Training • Return On Investment • Reporting Results • The Bare Minimum • Key Points • What to Do Next • Additional Resources

Section III: Post-Workshop Learning

Chapter 10: The Follow-Up Coach • Set The Stage For Post-Workshop Support • Sell Post-Workshop Learning Activities to Leaders and Stakeholders • Enjoy Post-Workshop Learning • The Bare Minimum • What to Do Next
Chapter 11: Follow-Up Activities • Don’t Wait to Follow Up • Practice, Practice, Practice • Be A Matchmaker • Use Technology • Build A Coaching Community • Measure Post-Workshop Activities • The Bare Minimum • What to Do Next

Section IV: Workshop Supporting Documents and Online Support

Chapter 12: Learning Activities • Learning Activities Included In Coaching Training
Chapter 13: Assessments • Assessments Included In Coaching Training
Chapter 14: Handouts • Handouts Included In Coaching Training
Chapter 15: Online Tools and Downloads • Access to Free Supporting Materials • Customizable Materials • Working With The Files • Pdf Documents • Powerpoint Slides
About The Author
About ATD

About the Author:

Lisa Haneberg is an organization development, leadership, and management author, trainer, researcher, practitioner, and consultant. She has more than 25 years of experience providing executive and management development training and coaching solutions for large and small organizations, including health care, manufacturing, services, nonprofit, and government. She has particular expertise in the areas of senior team development, performance management, coaching, talent management, succession planning, organizational agility and alignment, and middle management effectiveness. She is a nationally recognized thought leader and speaker and has held both internal and external consulting roles at Memorial Hermann Health System, MedCentral, Black & Decker, Mead Paper, Intel, Amazon.com, Corbis, Royal Thai Government, the FAA, the EPA, Microsoft, and the City of Seattle, among others. Her many ATD books include Organization Development Basics, Coaching Basics, 10 Steps to Be a Successful Manager, Developing Great Managers: 20 Power Hours, and The High Impact Middle Manager: Powerful Strategies to Thrive in the Middle. Lisa's work has been featured in Leader to Leader, Washington CEO, Capital, and Leadership Excellence. She holds a bachelor's degree in behavioral sciences from the University of Maryland and a master's degree in fine arts from Goddard College.