Closing Sales & Winning Customer's Heart
Closing Sales & Winning Customer's Heart
₹85.50 ₹95.00 Save: ₹9.50 (10%)
Go to cartISBN: 9788176494632
Bind: Paperback
Year: 2003
Pages: 104
Size: 5.5 x 8.5 Inch
Publisher: Crisp Learning
Published in India by: Viva Books
Exclusive Distributors: Viva Books
Sales Territory: India, Nepal, Pakistan, Bangladesh, Sri Lanka
Sales professionals must be prepared to deal with all kinds of people, and the different ways in which they communicate and make decisions. Personality styles can be a major roadblock for any one trying to put across an idea or selling any thing. In fact, even the most practiced sales pro can get this part wrong. This book looks at different personality styles and their impact on decision making and sales. It will show that the wrong mix of personality styles between you and a customer (or a colleague) can be a disaster. It will demonstrate that just a little effort on your part to understand the personality style of the person you are dealing with, and the adjustment you make to that personality style, can make all the difference. Brought to life by quotes, anecdotes and informal case studies based on real situations.
