₹715.50 ₹795.00 Save: ₹79.50 (10%)
Go to cartISBN: 9788130931579
Bind: Paperback
Year: 2015
Pages: 442
Size: 6 x 9 Inch
Publisher: Viva Books Originals
Sales Territory: Worldwide
Description:
Turn concerns into behaviour and knowledge into results. This book will help you to:
Contents:
Preface
Acknowledgement
1. Time Management Skills – 2 Days
2. Improving Interpersonal Skills – 2 Days
3. Communication Skills – 2 Days
4. Presentation Skills – 2 Days
5. Negotiating Skills – 2 Days
6. Delegating Skills – 1 Day
7. Effective Meeting Skills – 1 Day
8. Motivating Skills – 1 Day
9. Leadership and Team Building Skills – 2 Days
10. Total Quality Management Skills – 1 Day
11. Customer Service Management Skills – 1 Day
12. Managing Performance Skills – 1 Day
About the Author:
Ram Narain wears many hats. He is a practising manager, trainer and an author. He has trained a large number of managers and supervisors in core management skills at Qatar Public Telecommunication Corporation, Doha, and at Advanced Level Telecommunication Training Center (ALTTC), Ghaziabad, India. His earlier two books Reengineering the System & Processes and An Efficient Manager received rave reviews in the media and had been widely acclaimed. The author holds B.Sc. Electrical (Electronics) Engineering and MBA degrees. He also hold Assessor Award and Internal Verifier Award used for Management Vocational Courses in UK. He can be contacted on email: ramnarain@hotmail.com